Frequently Asked Questions

We hope the information below will give you a good idea of what to expect when you come to ATBShop Skate Warehouse. If you need any additional information then please give us a call or drop us a message.

Do we need to book to ride?
It’s quicker to enter and If busy then we recommend booking in advance online but you can walk in and fill out the paperwork and use the skatepark. You can check the space in sessions on the booking site. Click here to book in.

Do I need a consent form?
Yes. If you are under 18 then you will need a parent to sign your consent form as well. You can have an adult sign the online booking or print one off here and sign it before you travel. Download a form.

Do I need to wear a helmet?
It’s compulsory to wear a helmet if you are under 18 years of age or if you are on a piece of sports equipment which you cannot dismount from, for example in-line skates or mountain boards where you are strapped in.

Can I hire a helmet?
Yes we have loads to hire and they are £2 a session to hire or you can buy one in store and you don’t need to book for this service.

I don’t have a scooter or a skateboard can I hire one?
Yes we hire out scooters, skateboards and dirt scooters. They all cost £4 each to hire per session or just a helmet costs £2 to hire. All these prices are non refundable and you won’t need to book.

Do I need to wear any other protection other than a Helmet?
We always recommend wearing, knee and elbow guards but its not mandatory here. You can buy helmets and pads in store.

I ride a scooter, is there anything I should know?
Yes, if you ride pegs they will need to be removed them before you enter the park. Also sharp axles are not allowed and you will be asked to replace them before you enter the park at your cost.

You will also need to make sure your scooter bars are fully covered at the ends, with no metal showing. If your scooter hasn’t a grip which covers the whole bar or bar ends then you will need to buy new bar ends or grips before you enter the park – You can buy these in store.

How old does my child need to be to ride?
If they are under 8 years of age then we recommend them coming along to the parents club on a Saturday from 10am-12pm. There they can relax and not worry about any of the big kids getting in the way!

How old does my child need to be to be left?
We are happy to look after your child if they are 10 years old or above here at ATBShop without you being on site. However they must stay in the park and not leave the site as ATBShop can’t be responsibility if they leave the Skate Warehouse so you’d need to inform your child that they can’t leave the premises.

How much will I need to pay to ride?
All the prices can found here on our booking system – Always check and book your session before you travel. Please double check on the day you travel as things can change.
Click here for times and prices.

Can bikes be used in the park?
Not during regular sessions. If you’d like to privately hire the park then bikes are permitted with none or plastic pegs and plastic peddles.

I plan to ride my bicycle to the skatepark, is there a safe place to store it?
Yes we have a covered outside bike rack so please bring a lock.

Is there anywhere to buy food or drinks on site?
Yes, we have an amazing coffee machine serving Latte’s, cappuccinos and hot chocolates etc. We also have a vending machine full of chocolate, crisps, snacks and sweets. We also sell a wide variety of drinks such as water, fizzy branded drinks and fruit juices etc.

Is there anywhere to sit and eat/drink?
Yes we have an area in the park with seats and an outside garden area in the summer.

Is there a place to park?
Yes, there is plenty of free parking.

I need my scooter/skateboard fixing before I ride, can you help?
Yes, we have a team of technicians who are on hand here to help. There may be a fee on fixing so please check beforehand. Please make sure you arrive ahead of your session to get it fixed.

Can I buy parts for my skateboard/scooter or a whole new set up or complete?
The ATBShop Skate Warehouse has a massive selection of spares and accessories for all budgets. We also stock fully assembled skateboards and scooters. We can also make one off customs as well.

Can I hire the whole park out for an event, birthday or meet?
Yes Prices start from £180 and are listed here. Please book in advance to avoid disappointment, give us a call on 01793 523244 to discuss your needs & requirements.

Is there anywhere to go after dropping the kids off?
Yes, the town centre is a short walk away (10 minutes) or you can drive round to the Designer Outlet Village or big TKMAXX on Great Western Way

I have a question but don’t know the answer and it’s not listed.
Please call us on 01793 523244 or email us at sales@atbshop.co.uk