Christmas Information
Royal Mail Deliveries:
With the current delays from Royal Mail then some parcels are taking much longer to deliver rather than normal! Sometimes quick but we can't guarentee as we get closer to Christmas. If you want the parcel before Christmas we really recommend ordering with Courier Delivery not standard delivery for small items. Also due to the extra workload the couriers are not guaranteeing next day at the moment. They are trying their best please bear with them.
Extended Exchange & Returns
Making Christmas shopping easy is ATBShop's number one priority. Our extended exchange & returns program allows you to buy with confidence from us today & should anything need changing, we have a no questions asked policy and we'll happily swap out your order or exchange it for something else.
Our extended exchange & returns applies to all orders place from 1st December 2024 up until 25th December 2024. All orders need to be returned to us by the 15th January 2025.
Benefits Of Buying From ATBShop
Next Working Day Delivery - We offer free next working day delivery from FedEx, DPD, DHL, UPS & Parcelforce for all mainland UK orders over £100. Smaller orders are dispatched by Royal Mail 24 which arrive in 1-2 working days. Please see below for our Christmas shipping times. Please allow more time this season as Royal Mail have more delays than usual due to virus restrictions in the depots.
Expert Advice 7 Days A Week - Unsure if your purchasing the right gift or need some advice? You can call us or email us 7 days a week & expect a response in back hours. If you prefer to order over the phone then please call our staff on 01793 523255 for boardsports & kites or scooter & skateboard enquiries.
Christmas Offers & Promotions - During the run up to Christmas we offer lots of offers & promotions on all different departments. Some offers are exclusive to our newsletter subscribers, so don't forget to join up (pop your e-mail address in the box at the bottom of any page)!
Christmas Shipping & Delivery Times
Courier Delivery (FedEx & UPS etc)
For orders (large items) with DPD, UPS, DHL & Parcel Force you need to order your items by Monday 23rd December, please make sure you order before 12 midday for guaranteed same day dispatch. (We recommend ordering before the Friday 20th December as our couriers can't guarantee 100% delivery on the 24th even though they do their best!)
Royal Mail
Small sized orders sent using standard delivery Royal Mail 1st Class post will need to be placed by Thursday 19th December no later than 2pm for guaranteed same day dispatch. Please allow more time this season as Royal Mail have more delays than usual.
Deliveries between Christmas and New Year
All orders placed on the 23rd after 2pm through to the 26th December will be dispatched & with our couriers on Friday 27th December, Monday 30th and Tuesday 31st December. Please note our couriers only deliver on 'working days' and not bank holiday so therefore over the Christmas period and New Years Day orders may take a little longer to arrive. Couriers start collecting again normally on 2nd January for delivery.
Need more information? Check out our Shipping Information page.
Our Stores Christmas Opening Times
Due to the Christmas period we have slightly amended the opening hours of ATBShop please see the times below for planning your visit.
ATBShop Christmas Shop Opening Hours
Saturday 21st December - 10am-6pm
Sunday 22nd December - Closed
Monday 23rd December - 10am - 5.30pm
Tuesday 24th December - 10am - 4pm
Wednesday 25th December - Closed - Merry Christmas
Thursday 26th December - Closed - Boxing Day
Friday 27th December - 10am - 5.30pm
Saturday 28th December - 10am - 5.30pm
Sunday 29th December - Closed
Monday 30th December - 10am - 5.30pm
Tuesday 31st December - 10am - 4pm
Wednesday 1st January - Closed - Happy New Year
Thursday 2nd January - 10am - 5.30pm
Back to normal hours.
Gift Vouchers
If your still not sure what to purchase for your loved ones this year then you can always give them a ATBShop gift voucher. Gift vouchers can be used in our store and online as well.